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COMM_GEN - Issue writing multiple collection letters into PDF File

edited Oct 17, 2013 5:46AM in Campus Solutions - PSFT (MOSC) 3 commentsAnswered
Problem Summary
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COMM_GEN - Issue writing multiple collection letters into PDF File

Problem Description
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BACKGROUND: BGSU is in the process of testing the delivered Dunning Letter Process to send collection letters for overdue accounts. We have setup 4 different letter codes for our collection letters in our test environment. 1st collection letter will send an "EMail" to the student. 2nd Collection Letter will send an "EMail and a "Letter". 3rd collection letter produce a "Letter" only. 4th Collection Letter will produce a "Letter" only. At first, we encountered problems with trying to produce "Email" Output from the Dunning Letter Process. The Dunning Letter process already has built in logic to create COMMUNICATION records for

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