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When User tries to register with MOS Error appears saying Support ID Not Valid, but it is a valid ID

edited Oct 11, 2013 9:03AM in Using the My Oracle Support Portal (MOSC) 2 commentsAnswered
 Hi
When my User tries to register with MOS Error appears saying Support ID Not Valid, but it is a valid ID. 

What could cause this?  Leading or trailing blanks in the ID?

Roy Chesnut

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