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When adding contacts from service Request the State field is mandatory when adding the address - doe

edited Oct 15, 2013 5:12AM in Teleservice - EBS (MOSC) 1 commentAnswered ✓
When adding contacts from service Request the State field is mandatory when adding the address - does not allow some foreign provinces.

For example an SR from China is created and the contact is in the province of Ischaun - the only province allowed for China is Beijing.

How do we:

1. Remove the mandatory status of the State field.

2. Allow foreign provinces that do not show up in the list?

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