Unified Communications Suite (MOSC)

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no mailbox/inbox in user webmail, only address book tab showing in user webmail. Sun java messaging

edited Oct 23, 2013 10:55PM in Unified Communications Suite (MOSC) 9 commentsAnswered
HI,

One webmail user has reported one problem regarding his mail. Problem is that no mails are showing in his mailbox. I had cross checked while log in his mailbox that there is no inbox (tab) in his mailbox, instead only address book tab is there. We are having Oracle messaging server 7.2. All other users mailbox were working fine. Problem is only with this single user. I do not know how to troubleshoot and resolve this user mailbox problem. Kindly help.

Sudheer

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