AP: Vouchers stuck in Pay Status of # after payment control group creation and cancellation
Hi,
We have a problem with AP Automatic Payments processing. An AP user created a “ Payment Control Group” and on viewing the report noticed that she needed to make a few adjustments to the Suppliers. She then cancelled that group with the undo button and tried running the payment control group again but realized that vouchers which were getting paid by that payment have a pay status as "#".
We looked at Oracle Support for a similar reference and noticed the following recommendation:
Question 8: What causes a voucher to get stuck in a # (Payment in Progress) Pay Status?
Answer 8: Vouchers getting stuck in a # Pay Status (data dictionary item PST) can be caused by a multitude of reasons. Here are a couple troubleshooting steps to try:
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