Service Contracts - is option 'OKC: Contract Approver' working in R12 ?
Hello,
If anyone can help us with this issue :
We are using Service Contracts functionalities in EBS since relase 11, and we are now working with release 12.1.3;
We just realize the standard approval workflow , called 'Approval Process' does not work as it was in release 11.
Initialy we just set up the option 'OKC: Contract Approver', at responsability or user level, entering the name of the person in charge of the contract approval. then the 'approver' received an internal notification, each time a contract was 'submited for approval' , by a requester.
Since release 12, the approver designed in this option does not receive any notification . Instead , the notifications are received by the person who submit the contract to the approval process ??
If anyone can help us with this issue :
We are using Service Contracts functionalities in EBS since relase 11, and we are now working with release 12.1.3;
We just realize the standard approval workflow , called 'Approval Process' does not work as it was in release 11.
Initialy we just set up the option 'OKC: Contract Approver', at responsability or user level, entering the name of the person in charge of the contract approval. then the 'approver' received an internal notification, each time a contract was 'submited for approval' , by a requester.
Since release 12, the approver designed in this option does not receive any notification . Instead , the notifications are received by the person who submit the contract to the approval process ??
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