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US PAY: Extreme slowness (~8 min) when accessing the Statement of Earnings form after installing HRM
I ran Gather Schema Statistics after applying the patch and did not see any change in performance. I found one support note that mentioned invalid balances possibly causing performance issues with the SOE so I ran the Run Balance Architecture Report to see if we had any inavlid balances but they all came back as valid. I've checked the known issues log for HRMS Rup 8 and didn't see this problem listed.
Has anyone ever heard of this before or experienced this problem? My payroll staff is patient and understanding but I'd like to resolve this if at all possible. So far the SOE is the only thing we've noticed that is performing slowly. The other parts of HR and Payroll all appear to respond normal. I've checked with our system team to rule out any server or SAN issues being the cause.