Disabling a menu item
Hello. I need to disable an item under the "Tools" menu on the AR Collections Workbench form(IEXRCALL) for all responsibilities. I have very little experience with forms. From my research it appears there are a few options for handling this change; forms personalization, updates to the custom.pll or develop a form rule using Preventative Controls Governor Form Rules. Our preferred method is to build a form rule, however I'm unable to locate the menu item name. I need to disable the menu item "Bankruptcy" under the "Tools" menu.
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