How to cancel an RMA line (Cancelling a Fulfilled RMA line not invoiced yet) created with wrong Orde
Hello
OM Experts
My 12.1.3 customer created on production instance an RMA with the wrong type (Credit only) instead of Credit and Receipt.
RMA line is considered as fulfilled but as of now it is not invoiced yet (line status is Awaiting Invoice Interface) because a Hold prevents invoicing.
Nothing could be received into inventory a the wrong line type and line flow was used consequently due to end user error.
It is an intercompany RMA (RMA operating unit differs from the operating unit to which line warehouse belongs).
I was wondering if we could cancel it at this stage but a processing constraint prevents from cancelling a fulfilled line. This constraint makes sense usually.
My 12.1.3 customer created on production instance an RMA with the wrong type (Credit only) instead of Credit and Receipt.
RMA line is considered as fulfilled but as of now it is not invoiced yet (line status is Awaiting Invoice Interface) because a Hold prevents invoicing.
Nothing could be received into inventory a the wrong line type and line flow was used consequently due to end user error.
It is an intercompany RMA (RMA operating unit differs from the operating unit to which line warehouse belongs).
I was wondering if we could cancel it at this stage but a processing constraint prevents from cancelling a fulfilled line. This constraint makes sense usually.
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