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MS Word BI Publisher Add-On - Tab Disappears

edited Oct 31, 2013 5:13AM in Primavera (MOSC) 5 commentsAnswered ✓
Hi All. 
I've submitted this request as an SR to the BI Pub support team but was advised to post here also just in case someone within the Primavera community has hit (and resolved) this snag.

I'm working on a client laptop that has the following config:
64 bit OS (Windows 7 SP1)
MS Word 2007 SP3 (32 Bit)
BI Publisher 11.1.1.5.0/5.11.48 (Build 174)

Once completing the installation of the MS Word add-on, I can successfully log into BI Publisher, navigate through the catalog and work without issue.  If I close and re-launch MS Word, the BI Publisher add-on tab disappears. 
I searched Oracle forums and KBs but have not yet found anything that resolves this issue specifically.

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