Unable to implement "Loaner, Repair and Return" process.
We are newly implementing the process of "Loaner, Repair and Return" in Depot Repair module(version is 11.5.10.2). In the "Repair types" setup, I have setup the fields as
Business Process:Service Returns for Depot
Repair Mode:Work In Process
Pre-repair
RMA:Return for Repair - JAX
Ship:Ship Repaired Item - JAX
Post-repair:
RMA:Return for Repair - JAX
Ship:Ship Repaired Item - JAX
Enabled "Automaticcaly Enter and Book RMA" button.
But when we save the repair order, it is asking "Receive by date" and after we have given the date, the 4 lines(Return,Ship,return and Ship) are getting created with Order fields as Blank.