Attention: To align with new corporate security policies, and to match policies adopted by other communities within Oracle, the My Oracle Support Community access requirements will change beginning September 18, 2025. MOSC will now require that member accounts in our community be associated to a *corporate* email address. This means that users with generic domains (such as gmail.com, yahoo.com, and others) will no longer be granted access to the discussion forums and ideas labs. If this policy affects you, act now to change the email address that is associated with your Oracle (and community) account. Alternatively, you can opt to create a new Oracle account that uses your corporate email domain.

Oracle Auto Service Request (ASR) (MOSC)

ASR Manager 4.6 is now available

Oct 28, 2013 1:46PM edited Oct 29, 2013 4:29PM in Oracle Auto Service Request (ASR) (MOSC)

ASR Manager version 4.6 is now available.
New features include:

Support for Fujitsu M-10 servers
Support for heartbeat failure notification on individual ASR assets including:

Servers with iLOM firmware version 3.2.1.4 or later
Fujitsu M-10 servers
Solaris 11 (connected to ASR Manager relay)

ASR Manager diagnostic automation - attached to Oracle Service Requests

Oracle Support can remotely request an ASR Manager diagnostic file
ASR Manager user can manually request an ASR Manager diagnostic file to be attached to an Oracle Service Request

asr collect_diag_bundle -sr <SR Number>

User can disable/enable this feature

Other bug fixes and enhancements

Many ASR Managers have already automatically updated to version 4.6.

1

Howdy, Stranger!

To view full details, sign in to My Oracle Support Community.

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month