CRM On Demand - Administration (MOSC)

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Service Request - Product Information

edited Nov 5, 2013 11:59AM in CRM On Demand - Administration (MOSC) 4 commentsAnswered
Hi,

In a Service Request I need to display the product category for the product selected.

Our products have been imported and are visable through the SR-Pick List Product field and through Admin > Content Management > Product Catalog.  Each product has a category associated with it.

Does anyone know if there is a way to display the category onto the SR screen after a product has been selected from the Pick List?  I could probably do it with a new field though Work Flow but I'd rather have it happen real time if possible.

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