R12.1.3 Supplier payments report completes in error.

Hi,
Supplier payments report completes in following error for some users

Enter Password:
MSG-00001: After SRWINIT
ORA-24324: service handle not initialized
 ==> SELECT V . vendor_name C_VENDOR_NAME , upper ( V . vendor_name ) C_SORT_VEN
DOR_NAME , V . segment1 C_VENDOR_NUMBER , VS . vendor_site_code C_VENDOR_SITE_CO
DE , decode ( VS . address_line1 , null , '' , VS . address_line1 || ',' ) C_ADD
RESS_LINE1 , de
REP-0069: Internal error
REP-57054: In-process job terminated:Terminated with error:
REP-300: service handle not initialized



But for some users is it successful.

Enter Password:
MSG-00001: After SRWINIT
MSG-00002: After Get_Company_Name
MSG-00003: After Get_NLS_Strings