EBS Customizations (MOSC)

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new to oracle ebs app, got issue, need help how to start looking into issues-- oracle ebs app user c

edited Nov 4, 2013 5:16AM in EBS Customizations (MOSC) 16 commentsAnswered ✓
We had experienced outage yesterday afternoon, Oracle EBS app users cannot log into the app. We noticed very high load 70-90% in Grid control, and multiple blocks, a rman job still running and one stats job running. However seems after killing a dbms_scheduler job of app report, we fixed the issue.
However this morning, we still see cpu load of 70% and on grid control concurrent locks and transactions all in huge red.

I would like all Gurus here help me to start how to diagnose in Oracle ebs.

I would like to start from very beginning.
Such as links I can read, what to look at inside the database? on hosts?

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