Field Service - EBS (MOSC)

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Service Request and Repair order org security

edited Nov 12, 2013 9:40AM in Field Service - EBS (MOSC) 6 commentsAnswered
  Hello,
Can someone clarify whether the Service Request & Repair order works at OU or org level ?

We have HR security profile to restrict resp's to specifc org so other org's don't have access in that resp. We have created this to support the profiles like default wip accouning class, csd default repair inv org, csd default dept for operations etc when Job is created from repair estimates in that resp.

There is no org name you see in front end in the Repair order, however inv org id is stamped in csd_repairs. When Service Request & Repair order is created in one org, the same SR & the RO can be opened in another resp which has access to a different org & can be modified. Not sure how come system allows the RO created in one org accessed in a different resp which has access to a different org. This seems breaks the purpose of having org securities. Can someone take a look ?

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