Receivables - EBS (MOSC)

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Credit Memos failing to interface to AR

edited Jun 25, 2018 4:53AM in Receivables - EBS (MOSC) 3 commentsAnswered

Hi All,

Credit memos are failing because revenue account code is passed from contracts to AR. These credit memos are part of the custom Saleslogix interface. We have identified that the credit memos are failing because the profile option AR: Use Invoice Accounting For Credit Memos is set to 'Yes'. We have referred to note ID: 1122964.1 which explains the use of this profile option and its values as under:

It determines whether or not AutoAccounting should be used to derive the GL accounts for the credit memo. If the profile value is:
•Yes, Receivables does not use AutoAccounting to create the default values for these accounts. Instead, credit entries are created using

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