Payables ~ Completed Payment Batches not automatically being sent to the General Ledger
We have experienced a set of Payables Payment Batches that did not transfer automatically to the General Ledger on the day they were confirmed?
The batches were confirmed on the 18th Oct but did not transfer to the General Ledger for posting until 25th Oct. Even though the daily overnight process includes an 'Accounting Process'. Therfore the Trial Balance still showed the transactions as being outstanding.
Have you had the same scenario ? What caused it and what resolution did you find ?
Your thoughts woudl be appreciated.
Thank you Jenny