6140, communication lost, ASR, no alert email
I have a 6140 (FW 07.60.63.10) with ASR enabled. Twice I have discovered that CAM was showing communication lost:
According to the Events log:
the first event was from: Jun 3, 2013 14:25:08 to Aug 30, 2013 09:28:16
the second event was from: Sept 20, 2013 17:24:17 to Nov 1, 2013 10:55:38
I did not receive any alert emails. I did not believe ASR was showing any errors - but I did not go looking for them.
If I disable ASR will that restore the alerts emails?
It appears to me that while communication is "lost" ASR is also "lost".
You will find suportdata attached to - SR 3-8037880341 - look at the other event that was logged when communication was restored on Aug 30, 2013 09:28:16.
According to the Events log:
the first event was from: Jun 3, 2013 14:25:08 to Aug 30, 2013 09:28:16
the second event was from: Sept 20, 2013 17:24:17 to Nov 1, 2013 10:55:38
I did not receive any alert emails. I did not believe ASR was showing any errors - but I did not go looking for them.
If I disable ASR will that restore the alerts emails?
It appears to me that while communication is "lost" ASR is also "lost".
You will find suportdata attached to - SR 3-8037880341 - look at the other event that was logged when communication was restored on Aug 30, 2013 09:28:16.
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