Using the Database PerformanceTroubleshooting Assistant (TA) when logging an SR
When creating a new Service Request for a Database Performance issue, make sure that you check out the new Troubleshooting Assistant (TA) that is presented in the Workflow. The TA presents you with a number of choices that can help you find targeted content based upon the type of performance issue you are encountering.
You can pick the appropriate category using the radio buttons as shown in the image of the front page below:
Although the TA cannot encompass everything, we have tried to cover the most commonly encountered issues.
You can also access the TA outside of the SR Workflow
You can pick the appropriate category using the radio buttons as shown in the image of the front page below:
Although the TA cannot encompass everything, we have tried to cover the most commonly encountered issues.
You can also access the TA outside of the SR Workflow
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