Payables and Cash Management - EBS (MOSC)

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Applied prepaid invoices not accounted-R12

edited Nov 23, 2013 10:42PM in Payables and Cash Management - EBS (MOSC) 6 commentsAnswered
 12.1.3
Hi all

I really need your help. Since our upgrade from R11 to R12 whenever prepaid invoices are applied to a final invoice, when the create accounting is submitted the prepayment lines are not being accounted for the final invoice. The create accounting output reflects error number "0" along with the error message displayed below. 

I logged a few SR however I am yet to get a fix to resolve this problem. Also the number of unaccounted invoices increase every month as a result of this. Question, Am I the only one who has ever gotten this error before and why is it so difficult to resolved.?

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