Order Management - EBS (MOSC)

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need a way to have the "Credit Invoice" field automatically be null for RMAs so CM is not automatica

edited Jun 17, 2020 2:20PM in Order Management - EBS (MOSC) 10 commentsAnswered
We want all CM's from RMA's to interface to AR on account.  Counting on CSR to remember to remove the Credit invoice leaves room for error. I've tried forms personalization but can't get it to work.  Any help would be apprciated!

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