Siebel Open UI, Tools, Scripting and EAI (MOSC)

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Error when trying to synchronize new records from CRM Desktop to Siebel

edited Dec 16, 2016 12:27AM in Siebel Open UI, Tools, Scripting and EAI (MOSC) 4 commentsAnswered
Hi all
We have deployed CRM Desktop on our development environment but we are not able to synchronize new records (accounts and contacts).

The following error is appearing when a new account is created using CRM Desktop and the record is synchronized

object_locked (EAI Adapter call failed with the error : El método 'WriteRecord' del business component 'Account' (componente de integración 'Account') ha devuelto el siguiente error:

The operation is invalid when there are no rows available.(SBL-DAT-00461) (SBL-EAI-04376)
srcId:#00000000A3F4A3E747E7484BAE5051E38AB71E7704AF2D00

This is very weird, because at WriteRecord event level there is no script in the BC. The issue is also happening if we use the vanilla metadata package.

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