Did you notice the new "Ask in Community" button in My Oracle Support?
Starting with new MOS Release in October this year a new feature is available: A new "Ask in Community" button in Service Request region will provide easy access to MOS Community as alternative to creating a Service Request. You can now choose between opening a thread in Communities or opening a normal Service Request.
Why not watch this new feature in action? Just access the link below to view a short video:
Using the new "Ask in Community" Feature on My Oracle Support [Video] (Doc ID 1590564.1)
Why not watch this new feature in action? Just access the link below to view a short video:
Using the new "Ask in Community" Feature on My Oracle Support [Video] (Doc ID 1590564.1)
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