Field Service - EBS (MOSC)

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WIP Start Date calculation issue from Depot Repair

edited Nov 26, 2013 10:12PM in Field Service - EBS (MOSC) 3 commentsAnswered
Hi,

When we create a WIP Job from Depot Repair (Repair Jobs Tab), the WIP Start Date and Completion Date Fields are mandatory. If you give the Routing reference before submitting the Job, the Start Date is Copied AS-IS in the WIP Start Date and Completion Date is calculated based on the routing. The same is applicable when you create a WIP Job manually in WIP. But In WIP, when you create a job manually and enter only the 'Completion Date', the Start Date is also calculated appropriately based on the Routing.
We want the same from Depot Repair which is not working even after setting the profile "WIP:Default Job Start Date" to 'No'. We want the system to calculate the 'Start Date' based on the 'Completion Date' entered in the 'Create Job' form from Depot Repair when routing reference is given.

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