Teleservice - EBS (MOSC)

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Contact Center

edited Nov 30, 2013 10:05PM in Teleservice - EBS (MOSC) 1 commentAnswered
Hi,

In field service dispatcher menu, we can access customer contact center(CRM functionality) screen. But we can edit customer and customer contact information from this screen. Do we have an option to open this form just viewable way?

Best Regards,

Burak

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