Duplicate Addresses in the Address LOV on Service Request Form
Hi,
We are on Oracle 11.5.10.2 and using Field Service and Depot Repair modules for Service. We are facing an issue as duplicate addresses are appearing in the the list of values in the Address workbench. There are a couple of issues -
1 - The addresses in the list of values are from all operating units - Is there a way to restrict the addresses to only from the current operating unit through standard functionality like use of profiles or personalization?
2 - Even the inactive sites are showing up in the list of value - is there a way to display only the active addresses
We are on Oracle 11.5.10.2 and using Field Service and Depot Repair modules for Service. We are facing an issue as duplicate addresses are appearing in the the list of values in the Address workbench. There are a couple of issues -
1 - The addresses in the list of values are from all operating units - Is there a way to restrict the addresses to only from the current operating unit through standard functionality like use of profiles or personalization?
2 - Even the inactive sites are showing up in the list of value - is there a way to display only the active addresses
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