Enterprise Service Automation (ESA) - PSFT (MOSC)

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Expenses 9.2 Expense Report Submit Getting Error When Notification Option of Enable Email and Workli

edited Mar 6, 2014 10:18AM in Enterprise Service Automation (ESA) - PSFT (MOSC) 7 commentsAnswered
Enterprise Components>Approvals>Approvals>Transaction Registry>ERApproval

When we have our Notification Options *Enable Notifications set to "Worklist Notification Only", our expense reports submit correctly.

When we set it to "Enable Email and Worklist", the expense report appears to submit, and gets the message online that it has submitted, but the sheet status stays at PND, and we receive an email that the expense report could not be submitted.

A query of this table, ps_ex_sum_appr_err shows this in message_text_254

The following error occurred during submit: (10502,311) EX.Approval.Actions.ExpenseApproval.OnExecute  Name:Submit  PCPC:5400  Statement:129
Called from:EX_APPR_WF.TxnProcessing.Messaging.ApprovalSubscriber.OnExecute  Name:ExecuteApprovalMethod_  Statem

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