How to terminate a replaced item instance automatically in install base.
User is facing the below issue.
Dears, We are facing a big issue with the maintenance of installed base. And I was wondering if you could help us out, finding a solution.
Situation:A Panther system, has a configuration in installed base.When a part of this configuration needs to be replaced, we use the INTL-Replacement line in the SR, which will automatically remove the to be replaced item out of the configuration, and add the new item into the configuration.
The replaced item, will now be a separate item in installed base.And will be returned in inventory through the RMA process. There are however items, that are being scrapped directly on customer site ( IB trackable, but not returnable), no RMA will be created.Meaning, these will be physically scrapped, but still show to be on customer site in installed base.