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Workspace error: Loading the module 'wksp.mode' failed when logging into a specific environment aft

edited Dec 6, 2013 3:01AM in Hyperion Planning (MOSC) 6 commentsAnswered
Hi,

We're getting a strange wksp.mode failed error:

1.       Log into production workspace server.  Success.

2.       Log into a non-production workspace server.  Error received.   Doesn’t matter if you a) log off of production first; b) log onto the new server on a different IE tab (same IE session); c) open a new IE session.   

a.       The only way to not receive an error is to completely close your IE session, then open it again. 

3.       If you first log into any non-production server, you can log into as many as we have with no errors.  (i.e. you can have 3 tabs open in IE, each one connected to Dev, QA & Sandbox).  As soon as you open a production connection, any subsequent log-ons to non-production servers receive the error.  Again, you must close your IE session completely to enable logging in to non-production servers. 

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