From Name is incorrect in Action History of ARAMECM workflow
1. Basics information
SR # if you have one logged -> 3-7623698531
Customer Name -> CISCO SYSTEMS INC
Release level/Minipack/Rollup -> 12.1.3
RDBMS version
Form/File Name/Version with issue
ARAMECMB.pls 120.21.12010000.3
2. Issue Description:-
Customer is raising dispute and when notification is sent using ARAMECM workflow, the From user is shown as "Nomula, Arun" (Please refer document "Notification_issue_8Aug.docx").
Here Dispute is raised by a user (Marella, lakshmikantu), But "From" is showing as Nomula,Arun, which seems to be incorrect.
Want to know from where this information is being picked up.
I've checked the workflow attributes (from wf_item_attribute_values) for this item_type ARAMECM and item_key 44011 (aramecm_44011.xls), but can't see "Nomula, Arun" in any of the attribute.
Customer Name -> CISCO SYSTEMS INC
Release level/Minipack/Rollup -> 12.1.3
RDBMS version
Form/File Name/Version with issue
ARAMECMB.pls 120.21.12010000.3
2. Issue Description:-
Customer is raising dispute and when notification is sent using ARAMECM workflow, the From user is shown as "Nomula, Arun" (Please refer document "Notification_issue_8Aug.docx").
Here Dispute is raised by a user (Marella, lakshmikantu), But "From" is showing as Nomula,Arun, which seems to be incorrect.
Want to know from where this information is being picked up.
I've checked the workflow attributes (from wf_item_attribute_values) for this item_type ARAMECM and item_key 44011 (aramecm_44011.xls), but can't see "Nomula, Arun" in any of the attribute.
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