Payables and Cash Management - EBS (MOSC)

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Calculate Balance Owed showing incorrect Supplier Outstanding

edited Dec 20, 2013 8:22PM in Payables and Cash Management - EBS (MOSC) 6 commentsAnswered ✓
Problem Description---------------------------------------------------
Calculate Balance Owed showing incorrect Supplier Outstanding

Steps:
1. Goto Find Invoice Window
2. Select Supplier
3. Press Calculate Balance Owed
4. Select OU
5. Press Calculate

The Unpaid Amount Balance is incorrect. It is not taking into effect one of the Paid Invoice (applied to a Prepayment)

The unpaid amount balance in Trial Balance Report and Calculated Manually (Exporting Invoices from Invoice Window) are correct and matching but not matching with the Unpaid Amount Balance showing in Calculate Balance Owed.

Please note this has been noticed for a particular Supplier

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