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Receivables - EBS (MOSC)

RMA Transaction got stuck in ra_interface_lines_all

Dec 4, 2013 9:47PM edited Dec 4, 2013 10:21PM in Receivables - EBS (MOSC) 4 commentsAnswered

Hi,

Last month, One RMA transaction got stuck in ra_interface_lines_all. It is not error out. But it is hanging in the interface table.

While checking the sales order for this transaction, that sales order has been copied by another RMA sales order.

And in the RMA sales order, The credit Invoice is not mapped.

The RMA sales order and the copied RMA sales order details are similar.

But the First RMA sales order line status is 'Awaiting Return'.

And the copied RMA sales order line status is 'Closed' which got stuck in interface table.

Can any experts answer for my question , can we copy the RMA sales order from another RMA sales order?

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