Dynamic Assignment failing after 8.1.1.11 upgrade
I've configured dynamic candidate assignment on the Service Request workflow object. When it was done initally prior to .11 upgrade, it worked fine with no problem.
Our requirement is to present a list of Account team members from an Account that is affiliated with the Service Request account. There error I'm getting now in the log files is:
"Team 'Service Request: Account Team' is not applicable to assignment object 'Service Request'. Person candidates will not be evaluated." I'm an unable to find or figure out what the resolution is for this.
Addintional information from the log
"Sql after substitute Parameters for Dynamica Candidate: SELECT A2.PR_EMP_ID FROM SIEBEL.S_ACCNT_POSTN A1, SIEBEL.S_POSTN A2, SIEBEL.S_SRV_REQ A3, SIEBEL.S_PARTY_REL A4 WHERE A1.OU_EXT_ID = A4.PARTY_ID AND A2.ROW_ID = A1.POSITION_ID AND A3.CST_OU_ID = ? AND A4.REL_PARTY_ID = A3.CST_OU_ID"