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Teleservice - EBS (MOSC)

Solution document cannot be updated in Knowledge management

Dec 5, 2013 9:45PM edited Dec 10, 2013 5:00AM in Teleservice - EBS (MOSC) 3 commentsAnswered

Hi

To update solution document I found pencil icon is found disabled.

It is telling Update functionality disabled.

How to enable pencil icon? I tried with personalization ,authoring group to secure authoring flow etc.

I have ran category index,solution and statement program.But failed to enable icon.

Regards

Sourav

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