Oracle Text (MOSC)

MOSC Banner

Uploading Files to Oracle Support Service Requests

edited Dec 9, 2013 11:01AM in Oracle Text (MOSC) 1 comment
New - Uploading Files to Oracle Support Service Requests

In the course of getting service from Oracle on specific technical issues and getting proactive advice on product configurations and use, you will need to upload diagnostic and configuration files to My Oracle Support.
This can be accomplished in several ways depending on the intended use of the data (for SR resolution, proactive advice), file size (less than 2GB, greater than 2GB), customer process choices (manual, scripted), and customer policies.  See Doc ID 1547088.2

Please be aware that the My Oracle Support Community File Upload Methods have not changed.(see MOSC FAQ - How do I share content with a community)

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

Instructions for posting

×

1. Select a discussion category from the picklist.


2. Enter a title that clearly identifies the subject of your question.


3. In the body, insert detailed information, including Oracle product and version.


Please abide by the Oracle Community guidelines and refrain from posting any customer or personally identifiable information (PI/CI).


Cloud / Fusion customers - Our Cloud community has moved! Please go to Cloud Customer Connect .


New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center