CRM On Demand - Administration (MOSC)

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Long Text Field Character Limit

edited Dec 12, 2013 7:58PM in CRM On Demand - Administration (MOSC) 3 commentsAnswered
In the Service Request section, there is a field titled Action Taken. It is a long text field, allowing 255 characters. We have found that this is not enough space for our service team to effectively report their actions, and I would like to expand the character limit to 800 characters. Is this possible? If so, how can this be done? I have looked in the "normal" places that I would think this option would be available, and have had no luck so far. Any ideas?

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