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Visualizer Print Plot Custom Page sizes

edited Sep 9, 2015 10:01AM in Primavera (MOSC) 3 commentsAnswered
When attempting to plot a Visualizer TLSD or Gantt to any printer with custom size (HP DesignJet T1300 or Adobe Acrobat PDF Writer), the print job fails with exception errors.  Both methods work with non-custom sized plots (Arch E, legal, letter, etc.).  We are attempting to print what amounts to a "banner" sized TLSD, but as yet have not been able to do so from Visualizer.  Other software print jobs are plotting our custom sizes, without issues. 

Does anyone else have this problem, or know of a fix for it?

Exception Error message header: PrintTicket provider failed to retrieve PrintCapabilities. Win32 error: The parameter is incorrect.

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