Teleservice - EBS (MOSC)

MOSC Banner

Charges without Order Management

edited Dec 18, 2013 9:57PM in Teleservice - EBS (MOSC) 5 commentsAnswered
Hi,

My client business process include creation of Service request, collecting information from various sources and finally provide the collected information to the customer. They charge the documentation fee. I am configuring Service request to capture this process. My client don't have license for OM. My question is how far I can use the charges functionality.

My requirement is like, user will enter the 'page count' and 'price' and the system has to calculate the total amount to be paid.

During "Service Activities and Billing Types" setup, each service activity code is mapped to one or more billing types. Each combination of a service activity code, billing type, and operating unit will be mapped with the order type and order line type.

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

EBS Teleservice Tags

New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center