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The user can not receive email when he use the forget password funciton

edited Dec 19, 2013 9:27PM in Install, Upgrade, Clone, Patch - EBS (MOSC) 1 commentAnswered
Workflow Email Notifications are not being received and the following error message can be found in the Workflow Mailer logs:

[Nov 29, 2013 7:31:55 PM CST]:1385724715207:-1szxspp01-ap.huawei.com:10.82.66.110:-11:20420:SYSADMIN(0)Thread[outboundThreadGroup1,5,outboundThreadGroup]:10.82.66.110:94983:1385626275929:19:ERROR:[SVC-GSM-WFMLRSVC-130200-10006 : oracle.apps.fnd.wf.mailer.SMTPOutboundProcessor.send(Message)]:Problem encountered when sending to {[[D00220406 <dongqi@huawei.com>]]} -> javax.mail.MessagingException: 530 5.7.1 Client was not authenticated

[Nov 29, 2013 7:31:55 PM CST]:1385724715207:-1szxspp01-ap.huawei.com:10.82.66.110:-11:20420:SYSADMIN(0)Thread[outboundThreadGroup1,5,outboundThreadGroup]:10.82.66.110:94983:1385626275929:19:ERROR:[SVC-GSM-WFMLRSVC-130200-10006 : oracle.apps.fnd.wf.mailer.SMTPMessageHandler.sendMessages(String)]:MessagingException -> javax.mail.MessagingException: 530 5.7.1 Client was not authenticated

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