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Teleservice - EBS (MOSC)

major differences for Oracle CRM between 11i and R12 verions of Oracle EBS

Dec 24, 2013 1:57AM edited Dec 25, 2013 3:26PM in Teleservice - EBS (MOSC) 1 commentAnswered

Hi,

What are the major differences for Oracle CRM between 11i and R12 verions of Oracle EBS?

I have pointed out few as---(1) Mass Cancel of SRs, (2) HTML Debrief, (3) Case Worker (CS HTML)...

Is there any document for this?

Thanks & Regards,

Gaurav Joshi.

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