Create Customer Item Instance
We are implementing R12.1.2 install base. while creating the Item Instance manually we are facing the following issue:
From the standard responsibility "Service", (Navigation: Service (Responsibility) -> Installed Base -> Create Customer Item Instance), in the Item creation page we are not able to select the Current Location and Installed Location. We are selecting as Type "Party Site" and in the Party/party number/Site LOV there are no values found, however in the Owner details we are able to select the Party site.
This issue we are facing only from Service Responsibility , Create Item Instance page.
When we tried to define the Item Instance from responsibility Oracle Install Base Agent User, we are able to select the current Location and Installed location without any issues.