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Any strike among Oracle SR analysts?

edited Jan 8, 2014 11:09PM in Using the My Oracle Support Portal (MOSC) 10 commentsAnswered
Hello,

I created an SR last Friday and it hasn't been accepted yet. I'm surprised because whenever I created an SR in the past the support was always so prompt that the SR would get accepted the same day itself.
It's been almost 3 days and nothing so far. Anything changed for this new year ?

Forgive my impatience, just wondering...

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