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Additional Items (added on the Sales Order) receiving via 'Auto receiving' in Depot Repair Form

edited Jan 17, 2014 5:38AM in Teleservice - EBS (MOSC) 2 commentsAnswered
Hi team,

Scenario:

Create RO for a Serialized Unit.

Add additional accessory Item(non serialized) directly on the Sales Order attached to the RO(Giving the same Inv Org/Subinv) for receiving

So now --2 RMA lines are 'Awaiting return' for that Sales Order.

Then try auto receive from RO logistics tab. --> Receiving happens only for the serialized unit on the RO, not for the additional item added on the Sales Order.

I am not sure if it was working earlier, and not working for me(got broken), or this functionality does not exist at all.

Appreciate the responses.

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