Siebel Business Process & Functionality (MOSC)

MOSC Banner

CRM Desktop - Adding a new entity

edited Jan 13, 2014 10:27PM in Siebel Business Process & Functionality (MOSC) 1 commentAnswered
Dear Siebel Experts,
We are trying to extend CRM Desktop functionality by adding a new entity, this entity is Quotes.

I have followed the related documentation (Process of Adding Custom Objects) contained in the following link:


Quotes are appearing successfully in the synchronization tab and also the new Outlook view is appearing in the Quotes folder. 

Nevertheless, the quote records are not being populated in the Outlook view and if we double-click to create a new record, the new quote form is not appearing. Instead of quote form, an Outlook standard form is appearing.

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

SBL Business Process Tags

Instructions for posting

×

1. Select a discussion category from the picklist.


2. Enter a title that clearly identifies the subject of your question.


3. In the body, insert detailed information, including Oracle product and version.


Please abide by the Oracle Community guidelines and refrain from posting any customer or personally identifiable information (PI/CI).


Cloud / Fusion customers - Our Cloud community has moved! Please go to Cloud Customer Connect .


New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center