CRM On Demand - Reports and Dashboards (MOSC)

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Account/Contact Reports : mismatch between Analytics and CRMOD Database

edited Jan 17, 2014 2:49AM in CRM On Demand - Reports and Dashboards (MOSC) 3 commentsAnswered
Hi to All,

I would like to know if you have heard of any issue concerning Account/Contact reports.

My problem is, we associated different Roles for several Contacts under Accounts. And I am now trying to have a full list of any Roles for any Contacts under my Account Database.

Using the Analytics Account/Contact area, I notice that all Roles are not listed :

  • Some are missing : I mean I have Contacts with given Role under Account which are not displayed by my report.
  • Some are not expected : I think that removed Roles on Contacts are still displayed by my report.

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