Does anyone receive Credit transactions as Deductions for application to AR Invoices?
Rather than short-pay on an AR Invoice to account for a promo deduction (which I believe is standard Oracle processing), our customer prefers to transmit a credit transaction for application to their Invoice. We are integrated with Oracle Trade Management (OTM) for settling customer claims. However, Oracle AR is generating a Claim in the full amount of the open Invoice Balance as opposed to the Deduction amount. Example: Customer invoice = $100. Customer submits a deduction for $6 credit. The negative receipt application causes the AR Invoice balance to increase to $106. OTM then generates a Claim in the amount
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