Teleservice - EBS (MOSC)

MOSC Banner

Service Request Status

edited Jan 16, 2014 8:13PM in Teleservice - EBS (MOSC) 1 commentAnswered
Hi,

We need to define new service request status which name is 'Transferred'. But this status' features should be same as standard status of 'Closed'. So if service request have any unsubmitted charge line, service request status shouldn't be changed to Transferred status. What should we do?

Best Regards,

Burak

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

EBS Teleservice Tags

Instructions for posting

×

1. Select a discussion category from the picklist.


2. Enter a title that clearly identifies the subject of your question.


3. In the body, insert detailed information, including Oracle product and version.


Please abide by the Oracle Community guidelines and refrain from posting any customer or personally identifiable information (PI/CI).


Cloud / Fusion customers - Our Cloud community has moved! Please go to Cloud Customer Connect .


New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center