Teleservice - EBS (MOSC)

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details on profit margin report in field service

edited Jan 19, 2014 4:11PM in Teleservice - EBS (MOSC) 6 commentsAnswered ✓
 Hi,I would like to know details about the profit margin report available in field service.
Attached is one sample output. Can you please explain me what the below fields point to:
Summary
1) Labor Revenue
2) Labor Cost
3) Labor Profit
Transaction Details -> Charges
4) List Price (I think this is the price we define in the price list for this labor item. Right?)
5) Ext Price
6) Contract Disc Amt (where do we define this?)
Transaction Details -> Cost
7) Unit Cost (Is this the Item Cost that we setup in Inventory?)
8) Ext Cost
Transaction Details -> Profit
9) Margin
10) % -- How are margin and % calculated?

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