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Database Refresh not cleaing User Accounts and also Saved data

edited Jan 19, 2014 5:56PM in Primavera (MOSC) 1 commentAnswered
Hi all,

We are running Primavera Contract management traning courses and refeshing the database for each course, a couple of problamshave arisen.. Can you help.

After a Database Refresh

1. Locked User accounts are not being cleared of their Locks after each session.

2. Whilst Data is being reset, saved/un-approved items are remaining in the Actions Portlet causing confusion for the Trainees as the same data is beig used for every session. 

Does a database efresh just clea the Project data and not User accounts. 

Stephen

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